Tech Tips
Tips and Tricks for the tech-minded

  The following are some Do-It-Yourself tips for troubleshooting, repairing and maintaining your computer. Enjoy browsing through our Time Saver tips, that will help you increase your productivity in the workplace. Find out simple ways to increase your security without decreasing your performance. Read through our Troubleshoot it tips for repairing problems in Windows.
   
  Troubleshoot it
 

Startup Problems

When you’re computer starts up watch the area on the taskbar (generally on the lower right-hand corner) next to the clock. Every icon that appears there represents a program that has just started and will be running in the background. Place the cursor over each icon and a dialog box will appear that tells you which program the icon is linked to. Many of these programs slow down your computer or cause other problems. Some start-up programs check to see if you're connected to the internet and try to download updates that you probably don't need. Most of them don’t need to start when your computer starts. You can stop some of them by deleting them out of the startup folder. Just click Start / Programs (All Programs in XP) and look for the Startup folder. Anything in the Startup folder that isn’t needed can be deleted.

Another way to stop programs that run at start up is by clicking on Start / Run then typing msconfig in the run line, then hit Enter. A dialog box appears. Check the Startup tab. By un-checking the boxes under startup items you stop these programs from starting when your computer starts.

Be careful before making any drastic startup changes! Make sure you know what programs you are stopping! If you are unsure which program you are stopping from starting up, look in the properties of the program and follow the path on the C drive to the place where the program exists. There you should be able to tell what software is being activated.

Unfortunately, msconfig only works in Windows 98, ME and XP. It doesn’t work on Windows 2000.

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RELATED LINKS:

Troubleshooting Windows XP

Windows 2000 startup problems

Microsoft - Troubleshooting Startup Problems in 2000


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Witzend Computing

 

Hard Drive Crash – How to retrieve your files

There’s nothing worse than sitting down in front of the computer in the morning, coffee in hand, powering up the computer to a blue screen or no operating system. This usually means that the hard drive has cashed in its chips. (Don’t panic too quickly, it could be just a bad connection, sometimes on restart it works. You may even have a floppy disk in the floppy drive. Pop that out and try again.) Just because your hard drive bit the bullet doesn’t mean its parts aren’t salvageable.
 

Saving the bits:

The above scenario will often lead to a full-reinstall of the Operating System and a general reassessment of life. In the end, you will possibly come to the conclusion that it may be more cost-efficient to buy a new computer. But what about those files and pictures on the old hard drive? This depends on the actual health of the hard drive.

1. If the hard drive isn’t breathing at all:
Unfortunately, you’ll need to take it in to a shop that specializes in backup recovery and will charge you your first and second born. (It will be a hard lesson learned in the importance of backing up to CD’s or other media.)

2. If the hard drive is breathing:
More likely than not, you can retrieve those files.
 

Performing CPR:

If you have enough guts to dig into the heart of your computer, turn your computer off (this is very important), then open it up and look for the hard drive, a metal rectangular box 5.25 inches long in a standard desktop. Before you yank it out, notice the cables that go into it. Notice the wide hard drive cable and notice the red line running down the right side of it. Unplug it and plug it back in once the same way, got the hang of it? Good!
Now go buy a new hard drive and replace it with the old one (or buy a new computer). Don’t trash the old hard drive, we will get back to it soon. Pull out those system restore CDs or Operating System CDs. Put the new hard drive in your computer exactly like the old one was connected. Next, put the restore CD in the CD drive and start the computer. (Be sure to follow the instructions from your dealer step by step – also feel free to give us a call at Witzend Computing if you need a hand) Or… just turn the computer on if you bought a new one.
 

Pulling the old files over:

Once your operating system is up and running again, turn the computer off (this is very important). Open the computer case and find the connector for the CD-Rom or DVD, or CD-RW/DVD or any of these combinations. Notice once more that the same type of cable with the red line running along it is plugged into this device. Remember how it’s plugged it.
Unplug it once and plug it back in again. (Just for a little practice.) Unplug the CD-Rom (if you have more than one unplug all of them) and plug that cable and power cord into your old Hard Drive. Once you’re sure everything is plugged in correctly turn on the computer. It's okay to leave the computer case open throughout all of this.
After Windows boots up, open My Computer and you should now see two hard drives. Copy the files that you want off of your old hard drive onto the new one. When you’ve finished, turn off your computer. Unplug the old hard drive and donate it to the recycle bin and make sure to plug the CD-Rom(s) back in exactly the same as before. Zip up the computer and you’re done!
A word to the Wise: Say a virus took down your original hard drive. Make sure you have virus protection installed and updated on your new hard drive before connecting up the old! Also, scan that old drive before you take any files off of it.

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RECENT TOPICS:
Time Savers
(03/29/06)

Know your Security
(12/20/05)

Troubleshoot it
(12/20/05)


RELATED LINKS:

Good Rules of Thumb when working with a hard drive.


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Witzend Computing

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Editing the Registry – Only if Absolutely Necessary!

In order to solve some of the more difficult problems on your PC you may have to edit the registry. Microsoft’s Knowledge Base has specific fixes for operating system problems that often require editing the registry. Be wary of other sources. Making changes in the registry that create greater problems is easier than fixing your original problem. Before making any changes to the registry make a backup copy of the registry. That way if anything goes wrong you can just reload the original registry.
 

Here’s how to back up your registry:

1. Click on Start

2. Click on Run (If your computer doesn’t have a Run tab that means someone savvy enough to take the Run tab out of the Start Menu has been on your computer, most likely your Systems Administrator. It’s probably best to check with him/her before making any changes to the registry anyway.)

3. Type regedit

4. When the Registry Editor opens go to File / Export on the upper left-hand corner

5. In Save In: Save your copy of the registry somewhere on your computer where it will be easy to find but difficult to accidentally click on and reinstall.

6. Under File Name: Type in a name that explains what you’re doing and also includes the date. Maybe something like this: displayfix08.25.04

7. Now you can make your change to the registry.
 

Restoring your backup:

If something goes wrong or the registry change doesn’t work, you may need to restore your backup. Simply double click on your backup and click on Yes.
 

One last note:

Remember the registry is the guts of your computer. If you remove a lung don’t be surprised if your computer (or your body) stops working. If you don’t back up the registry, all keys that you delete out of the registry may be gone forever, so be forewarned!
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RECENT TOPICS:
Time Savers
(03/29/06)

Know your Security
(12/20/05)

Troubleshoot it
(12/20/05)


RELATED LINKS:

Micorosft - How to Backup, Edit and Restore the Registry

Symantec - Registry Backup in different versions of Windows


Send your comments to:
Witzend Computing

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